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| Frequently asked questions |
FAQ and product / postage info
Special offers and cheap one off items
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FAQ and postage information
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What are your postage charges ?
How do you collect payment ?
Can I pay by cheque ?
Can I pay with camels ?
What are your items finished with ?
Do you do commission work ?
How often do you post items ?
Some of your items are one offs !! what happens if they are purchased by two different people ?
What are your postage charges ?
Every item on my website includes part of the postage, the only extra cost
is a one off charge of £2.50 per order which is for any number or items in that order,
How do you collect payment ?
Payment is done through paypal, I never get to see your credit card details so nothing
is ever stored on my computer, paypal is owned by eBay and if you want to
know more about paypal please visit their website, www.paypal.co.uk
Can I pay by cheque ?
Yeah, of course, please send me an e-mail to let me know what you are wanting
and I will reply back with my postal address for you to send the cheque to,
Can I pay with camels ?
Erm !!.....sorry.....no.........but then again how good looking are they ??
What are your items finished with ?
My items are all finished with a few coats of Danish oil unless other wise stated,
Do you do commission work ?
I'm afraid I tend to keep away from that but if it is something simple please feel free to contact me
How often do you post items ?
I post my items the same day or the day after I get the order, because I just work by myself I
sometimes dont check for any orders until the evening when I have access to a computer
but I will always send you a quick e-mail to let you know your purchase has been sent
Some of your items are one offs !!......
........what happens if they are purchased by 2 different people ?
Yeah....a lot of items I make are one offs and as soon as I check for orders I will remove
anything that has been sold, if the same item is purchased by 2 different people I will
have to let it go to whoever sent in the order first and offer a full refund or alternative item
to the other,